Most registration delays come from small mistakes, like a mistyped number or a name that doesn’t match your documents. Get these ready first and your ID can be approved in one go.
Your personal details
Have your full legal name, a mobile number you carry every day, and an email you actually check. Make sure they match any ID you might be asked to show.
Your device
Use an up-to-date browser, a stable connection and the official web address. Turn off any browser extensions that change what you see on web pages.
Documents, if asked
Some accounts need identity checks (KYC). If you’re asked, upload clear photos of accepted documents through the official process only. We’ll never ask for your password to “verify” you.
Once you’re approved
Save your details privately, read the login safety tips, and check the deposit terms before adding money. Stuck halfway? Go back to Registration or message the team.
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