Your Online ID holds your balance and your personal details. The good news is that nearly every account takeover can be prevented with a few habits.
Spot the fake
Watch out for misspelled web addresses, messages saying “verify now or lose your account”, and anyone asking for your OTP. Bookmark the official login page and use only that bookmark.
Use a password that’s only for this
Make it long and unique. Don’t reuse your email or social media password. If you ever typed it into a page you weren’t sure about, change it immediately.
Look after your device
Log out on shared phones or computers, keep your software updated, and avoid public Wi-Fi when you’re depositing or withdrawing.
Recover the right way
If you’re locked out, use official recovery or Contact support with your username only. Real support, including our Login Help team, will never need your password.
18+ Play responsibly.