Money is where most questions come from. Knowing how deposits and withdrawals work before you need them saves a lot of stress.
Choose your method
Use only the payment methods shown inside your account. Compare limits, fees and processing times before you pick one.
Making a deposit
Make sure your account is verified, enter the exact amount, and save the reference number. Never send money to a personal account someone shares in a chat.
Why withdrawals can show as “pending”
Pending usually means verification, bank processing or a routine check. Make sure you’ve met any conditions shown in your account, then submit your request once. Submitting it again doesn’t make it faster.
Keep a paper trail
Screenshot every transaction and keep the reference numbers. If something stalls, contact support with those details. It’s the fastest way to get it resolved.
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